Shipping policy
Welcome to ProGlobalSite! We aim to provide a smooth, reliable, and fast delivery experience for all our customers across the United Kingdom. Please review our shipping policy below for full details.
🚚 Free Shipping Across the UK
We are proud to offer FREE delivery on all orders within the United Kingdom — no minimum spend required.
📤 Order Processing Time
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All orders are processed within 1–2 business days.
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Once your order is processed, you will receive a confirmation email with your tracking information (if applicable).
Processing times may be slightly extended during peak seasons or high-order periods.
📦 Delivery Timeframes
Our standard delivery time across the UK is:
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Standard Delivery: 4–8 business days
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Remote areas may take an additional 1–3 days
We always work with reliable carriers to ensure timely delivery.
🔍 Tracking Your Order
Once your order is shipped, you will receive a tracking link (if tracking is included) via email or SMS. You can use this link to monitor your delivery status at any time.
❗ Delayed or Lost Packages
If your order appears delayed or has not arrived within the estimated timeframe:
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First, check the tracking information.
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Contact us with your order number.
We will immediately look into the issue and assist you.
📮 Incorrect Address Information
Please ensure your shipping details are accurate when checking out.
ProGlobalSite is not responsible for delays or lost packages due to incorrect or incomplete addresses.
If you need to update your address, contact us within 12 hours of placing your order.
🌍 International Shipping
At the moment, we only ship within the United Kingdom.
International shipping may be added in the future.
💬 Questions? We're Here to Help.
If you have any questions about your order or our shipping process, feel free to contact our support team anytime using our contact page.
