If you have an issue or pre-sale FAQs/questions that needs immediate assistance, drop us a message on one of our social media channels for a quick response.
However, if we aren’t available, then drop us an email and we will get back to you within 24 hours!
Q:How to apply for a refund?”
Once we receive and inspect the returned items, we’ll notify you of the refund status. If approved, we will process the refund to your original payment method. Please note, it may take a few days for the refund to appear in your account, depending on your bank’s processing time.
Q: “What is our shipping policy?”
How long will it take to receive my product? Pro Global Site guarantees easy delivery in a user-friendly system. Delivery time ranges from 3 to 15 days. We ship products from warehouses within the United States and from all over the world. Some items may experience delays, but we always strive to deliver as quickly as possible.
Q: “Can I cancel or modify my order after placing it?”
We process orders quickly to ensure fast shipping. If you need to cancel or modify your order, please contact us at support@proglobalsite.com as soon as possible. While we’ll do our best to accommodate your request, we cannot guarantee changes after we process or ship the order.
Q: “How can I contact you if my question isn’t answered in the FAQs?”
If you couldn’t find the answer you were looking for in our pre-sale FAQs, don’t worry! You can reach out to us via our contact form or message us on one of our social media platforms for a quick response. We’re here to help and will get back to you as soon as possible!
